Helpline 07839 206857

Privacy Policy



This privacy policy is for this website, guernseycancersupport.org.gg, managed by Guernsey Cancer Support (Guernsey registered charity number: CH460 Association of Guernsey charities number: 398) and governs the privacy of its users who choose to use it.

The policy sets out the different areas where user privacy is concerned and outlines the obligations & requirements of the users, the website and website owners. Furthermore, the way this website processes, stores and protects user data and information will also be detailed within this policy.

The Website


This website and its owners take a proactive approach to user privacy and ensure the necessary steps are taken to protect the privacy of its users throughout their visiting experience. This website complies with all UK national laws and requirements for user privacy.

Use of Cookies


This website uses cookies to better the user’s experience while visiting the website. Where applicable, this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements that websites obtain explicit user consent before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and website usage. This allows the website, through its server, to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website onto their computer’s hard drive, they should take necessary steps within their web browser’s security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to understand better how they use it. Google Analytics provides this software, which uses cookies to track visitor usage. The software will save a cookie to your computer’s hard drive to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information.

External vendors may store other cookies on your computer’s hard drive when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Contact & Communication


Users contacting this website and/or its owners do so at their own discretion and provide any such personal details requested at their own risk. Your personal information is kept private and stored securely until it is no longer required or has no use, as detailed in the Data Protection (Bailiwick of Guernsey) Law 2017. Every effort has been made to ensure a safe and secure form for the email submission process, but advise users using such form to email processes that they do so at their own risk.

This website and its owners use any information submitted to provide you with further information or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe to any email newsletter program the website operates, but only if this was made clear to you and your express permission was granted when submitting any form to the email process. This is by no means an entire list of your user rights in regard to receiving email marketing material. Your details are not passed on to any third parties.

External Links


Although this website only looks to include quality, safe and relevant external links, users are advised to adopt caution before clicking any external links mentioned throughout this website. (External links are clickable text/banner/image links to other websites.)

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should, therefore, note they click on external links at their own risk, and this website and its owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms


Communication, engagement and actions taken through external social media platforms that this website and its owners participate in are custom to the terms and conditions and the privacy policies held with each social media platform.

Users are advised to use social media platforms wisely and communicate/engage with them with due care and caution regarding their own privacy and personal details. Neither this website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons that help share web content directly from web pages to the social media platform. Before using such social sharing buttons, users are advised to do so at their own discretion and note that the social media platform may track and save your request to share a web page through your social media platform account.

Shortened Links in Social Media


This website and its owners may share links to relevant web pages through their social media platform accounts. By default, some social media platforms shorten lengthy URLs.

Users are advised to take caution and good judgment before clicking any shortened URLs published by this website and its owners on social media platforms. Despite the best efforts to ensure only genuine URLs are published, many social media platforms are prone to spam and hacking. Therefore, this website and its owners cannot be held liable for any damages or implications caused by visiting any shortened links.

guernseycancersupport.org.gg is managed by Guernsey Cancer Support, email info@guernseycancersupport.org.gg

Data Protection


Guernsey Cancer Support is committed to protecting and respecting your privacy and meeting our obligations under the Data Protection (Bailiwick of Guernsey) Law 2017, “The Law”.

Concerns and complaints


If you have any queries, concerns or complaints regarding our data processing approach in relation to your own data, please get in touch with us at info@guernseycancersupport.org.gg in the first instance or send a text to 07839 206857.

Your communication will be acknowledged and responded to within one month, per the Data Protection (Bailiwick of Guernsey) Law 2017.

Contacting the Regulator


If you feel that your data has been handled incorrectly or you are unhappy with our response to any requests you have made to us regarding the use of your personal data, you have the right to lodge a complaint with the data protection regulator – The Office of the Data Protection Authority (ODPA). You can contact them for advice by writing to:

The Office of the Data Protection Authority, 
Block A, Lefebvre Court, Lefebvre Street, St Peter Port, GY1 2JP, Guernsey.

You can also telephone (01481) 742074 or email enquiries@opda.gg, or you can submit a complaint online at www.odpa.gg and complete the ‘make a complaint’ section.

Contact us
T: 07839 206857
E: guernseycancersupport@pm.me
Guernsey registered charity number: CH460
Association of Guernsey charities number: 398
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© Guernsey Cancer Support